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Contact@greaterthangames.com email broken?

7 posts · 676 views · started 2022-03-05 07:10 UTC
SY
Syntax101
2022-03-05 07:10 UTC
#1

Is anyone else having issues sending mail to the contact@greaterthangames.com email address?

I tried to send an email to support about a missing card in my DE set but the email is bouncing as undeliverable/address not found.

FJ
fjur
2022-03-05 16:28 UTC
#2

That’s unusual. I successfully contacted the company using that EMail address back in January.

If that EMail address continues to not work, I’d recommend sending a private message to @bailey on this forum. Xe is the person who answers the contact@greaterthangames.com address anyway.

MI
MindWanderer
2022-03-05 17:41 UTC
#3

As a tech support guy, I would ask you to share a screenshot of the entire bounceback message, or copy-paste it here.

SY
Syntax101
2022-03-05 22:05 UTC
#4

Thanks MindWanderer here’s the bounce message.

RA
Rabit
2022-03-06 16:55 UTC
#5

Yeah, I sent a test message to the contact address yesterday and have not received an error, so there must be something else going on. :frowning: Looks like you used the right address, though. :confused:

SY
Syntax101
2022-03-07 00:40 UTC
#6

I’ve tried sending again today and it didn’t bounce this time.

Must have been a temporary issue somewhere that has been fixed.

Thanks everyone for your help.

BA
bailey
2022-03-07 15:50 UTC
#7

Looks like y’all found out! It was unexpectedly down for a bit, but we should be back up and running again. Let me know if anyone experiences any other issues with other emails, just in case! :smiling_face: