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Potential bug, where is the best place to check and report?

2 posts · 156 views · started 2018-10-27 14:29 UTC
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Ensign53
2018-10-27 14:29 UTC
#1

Doing the Super Sentai unlock game last night. Holding my sleeping 6 month old. 

Phone is dying.

Get the unlock (confirmation screen etc)

End of idealist's turn, phone dies.

Put daughter to bed, plug in phone, load up sentinels.

Game saved to the turn before Idealist.

Play card again. No unlock. (Ok, I figure, I already got it, it must remember)

Nothing.

No achievement, no unlock, no record of it.

Start game up again, figure I just need to replay it. Have same set up (all concepts out, 2 cards underneath each, move them all to robot, blow up robot with bored now with 30 cards underneath)

No unlock.

I'm just wondering if it was a bug  or if I'm missing something. I know we don't know her unlock details yet, but if anyone from Handelabra could even just let me know privately or on here that what I did could have unlocked her and it's a bug, that would be appreciated.

P2
Powerhound_2000
2018-10-27 14:49 UTC
#2

My best guess is that your phone didn’t sync the achievement before dying.  Anyways, you can send feedback in game on the credits screen or here http://handelabra.com/contact/

Hopefully you can get the unlock again without too much issue as I would be rather frustrated by that.