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Anyone else having trouble with iOS?

16 posts · 540 views · started 2016-04-15 00:57 UTC
WA
waedens
2016-04-15 00:57 UTC
#1

I have a season pass and have tried to restore purchase several times. I keep getting to 80% and then it stops. It eventually goes back to the normal restore purchase screen, but no new heroes, environments or villians are in the menu screen. They are all in the multiverse descriptions though and I have the new "organize" button. Anyone else seeing this?

JO
jorgenp
2016-04-15 01:01 UTC
#2

Is it possible you've accidentally turned off the Wrath of the Cosmos content in the Organize box?  If the icon for the set is greyed out, then those options won't appear.

JA
jajd2c
2016-04-15 01:03 UTC
#3

I'm on iOS, and I haven't noticed any problems like that.

WA
waedens
2016-04-15 01:14 UTC
#4

It is greyed out! I have never touched it and I can't get it to "un-grey". I can tap on the other icons to turn them on and off just fine. Anyone know how much free space I need for the installation? Maybe it didn't fully install. I have 3 GB free. I would think that is plenty…

WA
waedens
2016-04-15 02:32 UTC
#5

After multiple re-downloads it has mysteriously started to work. Don't know what happened,but don't care now that it is working.

PS - I blame Apple. 

UX
UXM266
2016-04-15 03:05 UTC
#6

I’m having an issue where it’s not responsive when trying to select decks. I can’t scroll the Villains, and it added an hero that I didn’t choose.
It seems very, very slow…
I too blame apple

JI
Jimeni
2016-04-15 07:28 UTC
#7

Yeah. On both me and my wife's iPad, it's very sluggish when choosing decks for a new game. It's difficult … And sometimes near impossible … to scroll through all the decks. And then sometimes a hero or villain will pop in when all you're trying to do is scroll past them. Turning off decks, so there's less to choose from, helps a lot … though limiting.

MI
MigrantP
2016-04-15 08:34 UTC
#8

We are working on that for an update, it only affects certain older iPad models. As a workaround you can try scrolling slowly.

PU
Pulseglazer
2016-04-15 10:18 UTC
#9

That tends to not help. It just freezes.

PO
poypoyking
2016-04-15 15:36 UTC
#10

Yeah, not really playable for me here.  First generation ipad mini.  I guess I will wait until they figure out what the issue is.

MI
MigrantP
2016-04-15 18:46 UTC
#11
The #ScrollGate issue has been a priority for us and we are and we've been able to solve the problem. We're submitting an update to Apple right now and hopefully it will be available to you soon.
 
In the meantime, we have created a small web page that you can open on your iPad and use to set up and launch a game. Here is the link:
 
http://sentinelsdigital.com/scrollgate
 
Thanks for your patience as we resolve this problem!
 
JI
Jimeni
2016-04-16 07:39 UTC
#12

Awesome … Thanks. That web page works great … Just used it to launch a game.

MI
MigrantP
2016-04-16 22:35 UTC
#13

Version 1.8.1 is now available in the App Store!

MO
morph147
2016-04-17 02:44 UTC
#14

thanks MigrantP

WA
waedens
2016-04-17 02:56 UTC
#15

Seems to work perfectly now!

UX
UXM266
2016-04-18 14:26 UTC
#16

For me too! Everything is perfect for me on my iOS. Thanks Handelabra Team for all your hard work and dedication to making the fickle fans give you more tokens in the favour pool!