Where for art thou OblivAeon?

So... All the signed stuff shipped six days ago ... No big box of Sentinels goodness ... No fedex shipping notification ... At what point should I hit the GtG panic button?

Getting there, myself. :B

(Also, "wherefor" means "why", pedantic fyi.)

There’s a lot of years between me and my last english class.

My big ol' box of signed everything got a notification Monday I think, with a new update saying its delivering today so I am happy. Hopefully yours are just puttering along in a van somewhere and just haven't sent an email.

I would say if you haven't seen/heard anything by mid next week would be an appropriate time to panic.

~A-Kat

I thought there was a bunch of signed stuff that they didn't get picked up last week, that was supposed to go yesterday? Am I remembering incorrectly? 

I was assuming that the last KS update was accurate and that all the signed stuff was out the door last Friday.

Even more pedantically: When both “wherefore” and “why” were commonly used in English, they had different meanings.  “Wherefore” meant “what caused this” or “as a result of which” and “why” meant “with what rationale.”

Ah! Check the comments on that update. There’s a note from 4 days ago: 

So some of it went this week. Not sure where I got Thursday as the date for that, though… :-/

Thanks Rabit!

All I know is I get pissed when some self-proclaimed thesbian thinks Juliet is asking Romeo where he is. She knows damn well where he is. He’s asking why he must be a Montigue, when she is a Capulet.

UPDATE:

Canvas heroes and villains signed print arrived today … Creased half a dozen places because the box was crushed.
… And nothing else … Sigh.

My signed box appeared today, without any kind of Fedex notification. However, I don't have the canvas print. Is that supposed to be coming seperately?  

Yes.   They couldn’t fit them in without them getting folded.  

Still nothing else today. Sigh.

I'm still waiting on my stuff too, and I didn't even get anything fancy.  This whole process has been crazy.

From what I've heard, the time to panic is when they've announced that the last package has been delivered.

(EDIT: Someone may want to double check that, though.)

I got my canvas print yesterday, in a similar state as Yak Guardian's. I have it rolled up in a way that will hopefully encourage the creases to naturally come out, or at least be less prominent.

Still no big box of OblivAeon yet, though. :(

Fedex was just here. My cats got their new elevated bed. I got nada. Sigh.

Perhaps your cats are holding OblivAeon hostage until they get their new bed? Seems like a thing cats would do.

One of my cats once waited for my wife to leave the room then AFTER WATCHING TO BE SURE SHE WAS GONE turned, looked at me, knocked a cup off her desk and when I (predictably) got up to pick it up, he hopped into my chair, curled up and pretended to be asleep.

So… Yeah, you might be onto something.

Fedex drove down the street again yesterday evening. Want to guess whose house they did NOT stop at? Sigh.

In case anyone is still playing along at home, three FedEx trucks today- - no multiverse destoyers to be seen.

In other news: FedEx and UPS announced a merger today. The combined company will be named FedUp.

You’re unlikely to get the package from FedEx.  GtG does FedEx Smart Post which means FedEx does most of the transport but they hand it off to USPS for local delivery. 

Either way, we’re on day 5 since the print showed up.

Just sayin’

I get it.   I’m just pointing out you want to be waiting on your USPS driver not the FedEx trucks coming around.   I hope you get your copy soon. 

Yep. Just frustrated.

UPDATE

A friend who lives within walking distance got his shipping notification from FedEx yesterday and is expecting his stuff next Wednesday. He backed at the same level as I did but backed three weeks later than I did.

I have a (damaged) canvas print and nothing else.

Update (in case anyone is still reading this thread):

Backer #112 – Total OblivAeon

Still no FedEx notification. No packages expected today from USPS.

Email out to Paul.

That's an awful low backer number to not have anything yet :( I don't have any tracking info yet either, but I'm only in the first 73% of backers, not the first 1%, so I can't fully feel the depth of your pain. 

I had signed stuff so I knew it’d be a while but this is ridiculous.

We are finishing the last 1000 or so parcels this week at a pretty good rate. I'll post an update this afternoon about our status.

Thanks Paul.

Hoping the update addresses the canvas print but nothing else issue as between here and KS there are at least five of us.

Over on the KS board, several backers, mostly Canadians, are reporting receiving shipping notification today.

I still got nada. Really hoping the update occurs and gives me reason to believe something is heading my way soon.

A friend literally lives within walking distance is expecting his, from FedEx, tomorrow.

Um, Paul, you’ve run out of afternoon and are rapidly running out of evening.

Just sayin’

Doesn’t change my point much.  

Got FedEx and USPS enhanced tracking. Nothing.

I am one of at least five people who have gotten the canvas print but nothing else including no direct response from GtG.

(And one of two whose prints arrived damaged.)

Over on KS someone said this is getting absurd. I’m sorry but we passed absurd several exits back and I don’t need excuses from you (or anyone else for that matter). I need an answer. From GtG.

I wasn’t offering ay excuse.  Just explaining the shipping method used.   I can understand you are frustrated but please stop taking it out on me.  

KS update went out..

Didn't give me any answers, but it did give me a new way to ask the questions.

Form submitted. Back to sittin' and waitin'

72 hours since I emailed them.

Nearly 36 hours since I submitted the form.

12 hours since a friend received his copy.

And…

Still got nada. Not even an excuse.

Still sittin’.

Still waitin’.

On the plus side, I think I might be the lowest numbered backer (112) who doesn’t have the game yet.

Finally got a response. They believe that FedEx/USPS ate my shipment (believable given the condition of the canvas print). So I’m now scheduled to get mine after the main fulfillment period, meaning I’m not even part of the “Final 700” Club. I’m even after that.

Both Maggie and Paul are looking into what happened with my shipment.

Will keep you posted.

48 plus hours and… Nothing.

Not surprised at this point. Just very disappointed.

… Dude. It’s Sunday. I’ve been watching this thread with little more than rolled eyes for someone who hasn’t accepted that GtG said they weren’t going to be able to get to damaged or missing shipments until after the rest of the packages were shipped out, but this is too much.

They are people with lives that probably take weekends off (when they aren’t giving them up to go to a Con). You’ve already learned that it was likely FedEx, and not GtG that caused the issue, and that they have two people looking into it. You posted on Friday at 11am their time that they were looking into it. That means there were maybe 6 business hours left between then and now for them to contact FedEx about it and get a response. Getting anything about a specific package in that amount of time is incredibly unlikely.



Chill.

Considering Paul said he’d look into it 27 hours before Maggie and they claim the game shipped they had plenty of time to check the tracking number.

And no matter how chill I am or am not I’m going to continue to post here and on KS until I have it in hand.

My name’s in the rulebook and I’d like to actually see it.

@Yak Guardian

At this point it seems like your parcel was definitely lost, which sucks. We've had a few other lost parcels (right around the 0.2% rate, which is about average). If you have not yet, please fill out this form to let us know what is missing (and that goes for everyone else too!). This lets us get all of the replacement or damaged issues in a single place and will let us get them out as fast as possible once we start on that phase of fulfillment (most likely next week).

https://docs.google.com/forms/d/e/1FAIpQLSdQthXd8-4puJA0ElfzzccGa-f6gSkFErVNByDwneLcaEU-0Q/viewform?usp=sf_link

Paul,

Thank you. I have filled out the form. (Actually two, one for the missing shipment, one for the damaged canvas which the frame shop said could not be repaired.)

I’m really looking forward to being able to play the finished product.

For those of you still reading this thread, based on GtG responses here and elsewhere, the 0.2% lost-in-transit packages, mine included, could be shipping out as early as today. 

Fingers crossed.

I'm still reading, and hoping for a speedy resolution for you!

First, thank you Carnilius.

Second, direct from my inbox, an email from GtG…

Spirit Island: Jagged Earth is LIVE on Kickstarter.

…

…

I…

…

I got nothing. There is no family-friendly response to that.

(wanders away, shaking head)

So the most recent word is that the reshipping of "lost" orders is starting today.

Sigh.

On the bright side one of the many people in town who did get their order is supposed to be at one of the local store's game night tonight. 

Could be that 0.2% is a reasonable enough loss rate that the company continues with its plans as normal. I mean, it stinks for you - my sympathies - but there doesn't seem to be any reason to delay the Spirit Island Kickstarter over it.

I never said they should have delayed the KS, but it really felt like a slap in the face.

I admit that part of the purpose of this thread is to vent my frustrations. 

But it is also that, as a playtester, I feel like they should have feedback on this issue just as much as if I'd found an issue in the design of one of their games.

At least it's not like Shadowrift, which before delivering the reward from their Kickstarter that contained their base game, launched a second Kickstarter for a 2nd edition of the game that would make the delivered base game obsolete.  That sucked.

Paul said that things could go out as early as last Monday. Maggie said things were actually going out last Wednesday. 

Status: no package, no email, no tracking.

Also, saw a comment over at KS that hits on something that I had been wondering about. Approximately 200 people are missing their packages. 228 people backed at the Total OblivAeon level. Almost all the "where's my stuff" comments are from people who backed at that level. Just an observation. Probably just a coincidence. 

Someone said this on KS but I went and confirmed it myself, Amazon lists Friday as the release date for OblivAeon.

Sigh.

I’m skeptical Amazon has the right release date as they’ve been promising all sorts of dates this whole time.   What I have understood (nothing confirmed mind you) is that sales would start near the end of the month.   Honestly, I’m glad GtG is able to sell it to the public at this point as that brings this KS closer to the end.   On the same hand I hope the remaining backers missing their stuff get it before whatever the street date is they have set.  

I hope we do too but it's getting difficult remaining optimistic. 

I’m quite aware I’ve read this thread. 

Literally laughing out loud. Thank you for that.

An informal poll over on the KS board seems to support that whatever the issue is, it is tied to the Total OblivAeon tier.

FedEx label created!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

(Not sure if it's OblivAeon or the replacement canvas but at least something is coming my way. )

Every time I see a new post in this thread, I think "he finally got it!"

"Stay on target!"

You're not alone, my friend.  I just got my tracking information yesterday afternoon (also at the Total OblivAeon pledge).  It's been a long and arduous wait.  I've had my frustrations and plenty of opinions on how the whole thing was handled.

BUT I'll be glad to put the whole thing behind me and enjoy my new game, assuming that everything arrives undamaged and in full.

I love the GtG folks, but I hope they realize how rough this experience was on their customers, especially those who paid $250 back in February, 2016!

Thanks Dan!

In other news, FedEx has taken possession of my big box of Sentinels goodness.

Not yet ready to celebrate but I did just smirk a bit.

A giant box arrived from GtG yesterday. Hasn't been opened yet -- crawl space flooded; guys in hazmat suits are at the house every morning before breakfast; wife is alternately screaming and crying; cats are freaked out; haven't really slept since this started. . .

. . .

But . . .

A giant box arrived :)

Oh wow. That sounds worse than the OblivAeon woes.

Apparently we discovered the leak within hours of it starting so it could have been a lot worse. Ton of stuff still to do but I get to walk by the box occasionally and think "soon, my precious, soon"

Clearly, the Universe hates you.

But yeah, you got LUCKY.

Several years back, a friend's house had their entire basement flooded overnight when their foundation cracked.  Their difficulties getting it completed to their satisfaction was worthy of a movie. 

This must be why you didn't get the game earlier.  If you had, it might have gotten flooded too!

Plumber has come and gone.

Now I'm thinking about an environment deck that somehow includes a flooding mechanic.

You’re in luck, you just got one!  Maerynian Refuge - Sentinel Comics Wiki

Just got my copy on Friday, so I was waiting and wondering with you, even if we didn't know it.

I hope your flooding problems don't cause further troubles down the line.

Clean up crew said we caught it soon after it started so we should be ok. One vent cover,  one roll of insulation, and a relatively small drywall patch and we'll be ok. 

Managed to at least open some of the stuff. Hope to get a game in tonight. 

Everything seems to be accounted for and OK. None of the box issues that I've read about; mine is fantastic looking and works great.

Still waiting for the replacement canvas but otherwise the journey to OblivAeon is at long last over.

I'm glad you finally got your box, and that the water damage was minimal.

Enjoy your first plays!

Thank you all for puting up with my ramblings throughout this ridiculous journey. We have reached the end. The canvas was waiting for me when I got home last night--undamaged!

Enjoy the game!